I keep getting "Incorrect Username/UVID or Password. Please try again." message. What's wrong?
The library's databases authenticate with the same system you use to log into myUVU. On rare occasions, an account may need to be "synchronized" by the Information Technology Service Desk. To reach them, call the IT Service Desk at 801-863-8888.
If you've had Campus IT synchronize your account, and you still cannot access the library databases, call 801-863-8840, and the reference librarian will put you in contact with support services to resolve the problem.
